Agate did it again! This is my second trip with Agate. Wendy worked excellently with me in creating one of my most memorable trips over the years. The in-country tours were excellent with knowledgeable, kind, and funny guides, the personal touches they each gave of their life in Vietnam were eye-opening. All the excursions we went on were excellent, from the HCMC Vespa food tour to the Backstreet Hanoi Food tour, and the Hoian basket river experience. I can't wait for my next tour in China!
Nov 25, 2024
Lily H
Cambodia Memorable Holiday
My husband and I wanted to visit Cambodia for quite some time. When I was planning our trip, I knew that a visit to the historic Angkor Wat temples was definitely on our list, but I wasn’t sure about what else to visit in Cambodia.
Mrs Wendy Lee from Agate Travel did a really nice job helping us to plan our trip. We had a few conversations with her to describe what we were interested in doing/seeing and she came up with a suggested itinerary and made all the arrangements. From the moment I first contacted her, 6 months prior our trip to the conclusion of it, she always replied quickly via email. The price she quoted us was great, better than the prices of other companies I had also contacted.
Cambodia is an amazing place with so much to see. During our 14-day tour we visit Phnom Penh, Kampong Cham, Kampong Thom, Siem Reap, Battambang, Kampot and Koh Rong Island. The country is incredibly rich in culture and natural beauty. Every place we visited had something unique and special that made it stand out. Cambodian people are incredibly kind, gentle and their hospitality is superb.
From beginning to end, everything was perfect and there were no mishaps. The hotels were really good, the service outstanding and the guides and drivers knowledgeable, caring and concerned for our safety.
Of the wonderful places in Cambodia, Siem Reap temples were the most amazing experience made only better by our guide, Mr Heng Sourchanrith. He was brilliant in ensuring that we not only saw a range of sites, but we also had a lot of background information, giving us detailed explanations about the places, the historical context, the art and meaning of the symbols and writings that cover the walls and piles of the temples. Also explain to us many legends about the places we visited and the people who lived there in those times and about the live and the culture of the in Cambodia in nowadays. I also must note he was particularly good with the timing of our visits to the busier places, which avoided most of the crowds.
Thank you for an amazing trip. We have no hesitation in recommending Agate Travel. If we return to Southeast Asia, we will book through them again.
Nov 24, 2024
Susana L
China, Japan and South Korea, Oct. - Nov. 2024
We visited a number of cities in China, Japan and South Korea during 24 days. Emily planned the perfect trip for us: all selected hotels were of good quality, the guides in each city were knowledgeable and courteous, always willing to help, cars were clean and of adequate size.
Coordination of so meny different resources across various countries is a logistics challenge, however, everything worked to near perfection.
This was a wonderful one on one experience so different from mass tourism.
Nov 15, 2024
Alberto Olivares
Best Croatia Tour
We had some doubts about how this tour would operate. The tour operator is in China, and the tour is in Croatia. How could this possibly work? Very well, in fact. The tour operator was always very responsive to any questions I had. There is a local operator in Croatia who was both pro active, advising us of what and who was coming next, and responsive whenever I had questions. We were setup with a driver who was courteous and helpful. He knew quite a bit to tell us as we went along, but was not intrusive. The tour arranged excellent hotels, had very good and interesting suggestions for restaurants, and a fine itinerary. When bad weather meant that we missed our trip to Hvar and the Blue Cave, they were ready with a substitute. In short, this was a memorable tour. Expensive, but strongly recommended anyhow.
AK
Nov 13, 2024
Alvin
Turkmenistan and Armenia
Agate Travel (and Emily in particular!) did an incredible job helping me and my family with the paperwork to travel to Turkmenistan, which is perhaps the most difficult country for a Westerner to travel to. We were always given clear and exact information about the whole complicated process. The itinerary was exactly what we wanted, but even if it hadn’t been, Agate Travel affords you great freedom to customize your trip.
This was proven when, in the last minute, I decided to slot in a trip to Armenia in between the Turkmenistan trip and a Türkiye trip with another company. Despite the lack of time before my vacation, Emily, my Agate Travel Travel Consultant, managed to book the trip and customize it according to my desires.
Both trips were sensational, and the only hiccups I came across were because of the companies hired on Agate Travel’s behalf (guides, drivers, cars etc were arranged by different, local companies, and Agate Travel served as an intermediary). As someone who’s been to 28 countries so far, I highly recommend both Armenia and Turkmenistan if you enjoy exotic trips where you get to know the countries thoroughly.
Nov 3, 2024
Thomas S
Great female solo tour in North India
The tour was very well planned. For a first comer to India, I saw the main landmarks of Delhi, Agra, Jaipur, which were fantastic. My driver was very attentive and (huge bonus for me) three of my guides were female. This made the communication easier (being a woman) and very interesting. Thanks to the excellent service!
Oct 23, 2024
Marie C
A trip around Turkey
Agate Tours set up a private 19 day tour of Turkey. They included ruins of the ancients, underground cities, Roman castles, Fairy Chimneys, time to tour the inner Istanbul, and a balloon ride over Cappadocia. The guides made trip with their information and the small details and sites a large group doesn’t have time for. Drivers were safe and got us everywhere as scheduled by the guide. What a trip we had. Everyday was different and offered rest days. I highly recommend them. This is our 11th trip with them and planning more.
Oct 22, 2024
cathleen b
Informative and charming!
Great, informative tour with friendly, knowledgeable guides. Charming hotels, especially in Chiang Mai. Beautiful elephant visit.
Oct 20, 2024
Bernhard
Trip to China and Japan
This was once in a lifetime experience. We enjoyed our tour of China and Japan very much, visited fascinating and impressive places and took a lot of beautiful pictures. Our guides were patient and knowledgeable. We would like to thank you our guides, Colin in Beijing, Tracy in Xi'an, Johnny in Shanghai, Akie in Tokyo, Toshiba in Kyoto. And above all we would like to thank you and show our appreciation to Emily, who has done excellent work to organize and made all so easy and possible to it.
Oct 11, 2024
Andrew Z
Amazing trip!
Make sure your WhatsApp is up and running (the main form of communication) and get ready for an unforgettable trip through ancient and modern Turkey. Each city was something new, guided by extremely knowledgeable guides and highly capable drivers. The hotel accommodations were always in the center of the historic district and always jewels. Okay, Kusadasi was not our best hotel experience as the whole town has a 24/7 party vibe but the view was fantastic and nearby Ephesus made up for lost sleep! The cave hotel in Cappadocia was epic. Thank you to Serkan and associates for a seamless and memorable journey.
Sep 25, 2024
John H
Poland Tour
Tour was very well organized. Drivers and guides were reliable and on time. I would have liked a higher grade hotels in some cities. Transportation between cities by private car was excellent.
A
Sep 23, 2024
Art
A thoroughly enjoyable tour through 5000 years of history
Our tour in Egypt has been amazing!
Emily at Agate Travel helped us plan a 7 day tour including the famous sights, a cruise on the Nile and arranged accommodation for 3 extra nights in Luxor and an additional night in Cairo.
We were very impressed with our tour guides who made us feel like VIPs on arrival. They have been with us at every step of the way, helping us at the airports, transfers to hotels, check in and check out.
We have learnt so much about ancient Egypt from our knowledgeable guide. Ahmed has a PhD in Egyptology, building a picture of 5000 years of history, and patiently answered all our questions! He kept us safe, and we have learnt so much.
Our 5 star hotels were comfortable and a welcome oasis from the heat of the day. We did the shorter cruise downriver from Aswan to Luxor and it was lovely watching the banks of the Nile glide by.
We had the opportunity to learn about essential oils, papyrus art and rock carving and delighted with our purchases.
Our tour covered all the important ancient sites; pyramids, temples and museums. We bought an extension to see the Karnak sound and light show, Dendara temple (very quiet when we were there), and an unforgettable early morning hot air balloon ride with clear views of the Nile and Hapshepsut’s temple.
Altogether an amazing experience we will treasure always!
Sep 17, 2024
Michael E
Amazing India
Amazing trip arranged by Amy at Agate, our driver Raj quickly became a friend, so professional and helpful, the trip was well planned and organised, allowed us to see a lot of India in a short space of time, and nothing was too much trouble for Raj, the car was spotless, hotels amazing and guides were interesting, thanks both for making us have our dream holiday!
Sep 1, 2024
chewy2727
Thailand // Laos
I had a great experience setting up a custom tour for my family. We visited Thailand and Laos and had excellent tour guides in each country. Crossing the border from Thailand into Laos was easy and our private long boat down the Mekong was next level. Highly recommend
Aug 22, 2024
alana t
Another excellent trip with Agate Travel
this was our third private tour with Agate, and another resounding success. Everything ran seamlessly once in South America. The internal flights and ransfers all ran to time, the guides were uniformally excellent and flexible. it was a very varied trip from the beach in Rio to glaciers in Patagonia, so factor in packing wisely and allow for the fact that internal flights have a 15kg weight limit unless you pay extra. We really appreciated the free days in both Rio and Buenos Aires, to fit in the sights and experiences not in the itinerary. The hotels were all fine and very well located. although only breakfast is included, that wasn't a problem at all as South America has plenty of places to eat well and cheaply, though this is slightly less the case in el Calafete which is, understandably, pricier and the hotel is located outside town though runs a free shuttle bus service into the town centre. In fact the worst bit of the holiday was waiting on the tarmac at at Heathrow once our return flight had landed and a arduous taxi journey home in the UK due to roadworks/closures. NOT Agate's fault at all! Thank you to Wendy for being an excellent travel consultant.
Aug 20, 2024
Cosham foodie
Tajikistan 11 day private tour
We had a wonderful 11 days trip in Tajikistan. Bobo, our tour guide was above and beyond, and the entire itinerary was very interesting. Really recommended tour.
Aug 19, 2024
Nahman E
Wonderful Madagascar
The tour has been perfect: a beautiful experience to know the country, its natural beauty and its people. The national parks visited are wonderful.
Aug 15, 2024
Elena
Lemurs in paradise
Emily was amazing from start to finish. Very professional, punctual and created an amazing trip for us. Highly recommended
Aug 13, 2024
Kevin L
Recent tour to Madagascar
I was very pleased with the recent Madagascar tour organised by Agate travels. They were very helpful, transparent, accommodating and the itinerary was well planned. The local driver/guide Falantine was superb. I would happily recommend Agate travels and would without hesitation use their services for future trips.
Aug 8, 2024
Munier H
Perfect Uzbekistan Tour
we had a great time in Uzbekistan. although we did not have a guide with us all the time, the tour was perfectly organized, and every driver and/or guide we had were always on time. the guides were very knowledgeable and with a perfect English.
NE
Aug 7, 2024
Nahman
Excellent company, amazing trip!
As a UK family of 4 wanting a wow factor holiday in Thailand, we approached Agate Travel (specifically Wendy Lee) who were wonderful from start to finish. They helped us to build a bespoke private tour covering Bangkok, Kanchanaburi, Ayutthaya and Chiang Mai. We had an incredible trip experiencing everything from amazing temples, food and waterfalls to jungle trekking, local markets and elephant sanctuaries. And so much more. Our two guides were passionate, friendly and knowledgable and spoke excellent English; drivers were kind and courteous; and transport was in very comfortable minibuses. All of the hotels were excellent 4* recommendations by Agate. Wendy even helped us with some advice on local flights in Thailand after our tour had finished and we were on Koh Samui. Amazing service. Furthermore, the cost of our trip with Agate was considerably cheaper than that quoted by a couple of UK luxury tour operators for the same trip (with a lower standard of hotel accommodation). Thank you Agate for arranging a brilliant holiday that we will never forget!
Aug 2, 2024
RickyBon
Perfect Kyrgyzstan Tour
It was a perfect tiur for us. The structure, the amount of walking and attractions were exactly what we wanted, and the guide Ekaterina was amazing
NE
Jul 31, 2024
Nahman
Japan/Beijing Trip
We had a great experience with Travel China Guide/ Agate Travel. We traveled from the USA to Japan and Beijing. They booked our hotels and tours. Emily Xin was super responsive throughout the whole process and made the best itinerary for us possible. Emily kept adjusting the trip, so it would be aligned with our budget and days. The trip was well organized and everything went smoothly. Thank you for making this dream trip possible.
Jul 22, 2024
Kevin
Visit Cuba with Abel La Rosa Camero of Agate Travel
We spent a marvelous week in Cuba with Abel La Rosa Camero of Agate Travel. Abel had a wonderful presence, and guided us in Havana, Vinales and Santa Maria del Mar. He was both patient and knowledgeable about Cuban history and culture, fielding all of our curious questions. Abel advised us on the things not to miss, and also a few to avoid. The trip went off without a hitch, from airport pick-up to airport drop-off, including daily excursions. We highly recommend Abel and would certainly work with him again on a return trip.
Jul 14, 2024
Richard P
Awesome 10 day trip to Japan!
Agate Travel planned an absolutely wonderful trip for us to Japan! It was a great experience working with Emily through the planning stages. She answered all my questions well within 1 business day and gave clear and helpful instructions and advice including everything from making payments to how to navigate travel within each city. I admired how organized she was through it all. For example, I found it useful that she would number the emails in the subject line each time a new topic was covered. It was really helpful when checking back on things.
As for the trip itself, the hotel accommodations they arranged for us were very good indeed and the tour guides were outstanding, especially Heidi in Tokyo and Minnie in Kyoto. Agate's approach to travel with tour guides the first 1-2 days in a city followed by a day on your own was fit well for our family and allowed us to get the lay of the land and then explore on our own (relying heavily on helpful great tips and helpful recommendations from the local tour guides). I knew very little about Japan before this trip and now I feel like I have a wonderful appreciation of and understanding of Japan and its wonderful history and culture thanks to Agate and their perfectly planned and executed itineraries.
Jul 5, 2024
Stacy H
Personalized itinerary in Japan
Wendy Lee at Agate travel was wonderful to work with from start to finish. The tour was the most affordable than any other quote I received, and she worked with me to personalize a 10 day Japan trip to meet our family’s needs/requests. She handles all the big and small details that really takes the stress out of planning a trip to a foreign country, including suggestions for sights we didn’t know to include. I made many changes before finalizing our itinerary and she worked with me until all my questions were answered. She was also available to answer any questions I had during the trip. Tickets for bullet train reservations arrived at our hotel seamlessly and hotels she selected were all very close to local transportation. Our tour guides were also great (thanks Heidi and Haru!). We had a wonderful time, thanks Wendy!
Jul 4, 2024
Dyanna V
Mongolia National Parks and Landscapes
Mongolia is a lot different from what we have seen on the internet; its BETTER! There are beautiful national parks and landscapes that are surreal. Our guide, Miss Deema and our driver Eric took us to some the most breathtaking scenery one could imagine. Great photo opportunities abound! Both Hustai and Terelj national parks were different in their own way with unique geography and wildlife. Accommodation in the yurts (gers) was warm and comfortable and is highly recommended. As was the Bactrian camel ride! And the introduction to throat singing. Deema's knowledge of the country, its people, and its history was outstanding. As was Eric's driving skills. Both much appreciated. Overall this trip is a GREAT introduction to this great country and it's unique culture and people.
May 07, 2024
Andrew
Generally in terms of what Cuba has to offer the tour was well structered and well organised. Our Driver/guide Juan Carlos was obliging and helpful and prepared to do pretty much all we asked. It was tiring from his percepective as driving and communicating in a foreign language is not easy. the only bad part of the trip is the long drives on not very good roads. I think Vinales is propbably only worthwhile for those interested in cigars due to the distance and the roads. Cuba is a test of patience as things that most tourists take for granted, like tissues, toilet seats, internet connection, power and water supply as well as access to fuel for the car can all provide challenges.
Mar 17, 2024
Kathy
Great experience in Bangladesh
We have just returned from a 15 day tour of Bangladesh which we booked through Agate Travel. Our guide throughout was Mohan of Pathfriend tours who could not have done more to make our holiday a great experience.
For us the highlights were exploring Dhaka, seeing the critically endangered Hoolock gibbon at Lawachara National Park and the private three day boat tour of The Sunderbans ...where we saw a tiger, otters, freshwater dolphins, adjutant stork, numerous kingfishers and eagle species and herds of Chital deer.
We also flew to Chittagong to witness boat dismantling from the sea.
If we did this tour again we would elect not to take the ship between Dhaka and Barisal as the onboard accommodation was poor; travelling by car instead.
Thank you Wendy Lee at Agate for organising this trip at very short notice and once again a big thank you to Mohan. We would not hesitate to use Agate travel in the future.
Feb 26, 2024
Trish and Robin
Colombia is an amazing country and we booked this tour over the holidays last minute and Agate Travel did a great job getting us booked and guided! All our guides and drivers were great and only had one issue with a hotel because everything in the town was overbooked for New Years. Agate Travel stepped up and made it right for us. Great job team Agate Travel !