How to Book and Use:
1. Book & pay online, get email confirmation with confirmation number, show confirmation number and passport at the designated ticket office to redeem paper tickets.
2. Travelers in one order should redeem tickets together.
3. The ticket is only valid for the selected date.
Basic Facts:
1. Day Cruise
To redeem your ticket, please visit No. 1 Wharf of Shiliu Pu (located at 481 and 491 Zhongshan East 2nd Road) (十六铺1号码头, 中山东二路481、491号) and present the QR code we have sent you.
Redemption is available from 10:30 to 15:00.
You have the flexibility to choose a cruise departure before 18:00, based on your schedule.
The cruise duration is approximately 45 minutes.
2. Night Cruise
Where to redeem the ticket: Before 17:00, please visit No. 1 Wharf of Shiliu Pu (十六铺1号码头, 中山东二路481、491号);After 17:00, please get to No. 2 Wharf of Shiliu Pu 十六铺2号码头(中山东二路551号).
Redemption is available from 10:30 to 20:00.
You have the flexibility to choose a cruise departure after 18:00, based on your schedule.
The cruise duration is approximately 45 minutes.
3. Chuan Zhang [Happy Captain] + Buffet Dinner
Address for ticket redemption and boarding: Pier 3, Shiliupu (Address: No. 99 Waimai Road, Shanghai) ;黄浦区外马路99号十六铺3区码头.
Document needed: QR code and your passport.
Time for Redemption: 17:30-18:20.
Sailing: 18:30-20:30.
4. Dragon Cruise [Long Chuan] + Buffet Dinner
Address for ticket redemption and boarding: Pier 3, Shiliupu (Address: No. 99 Waimai Road, Shanghai) ;黄浦区外马路99号十六铺3区码头.
Document needed: QR code and your passport.
Time for Redemption: 17:00 -18:30.
Sailing: 19:00-21:00.
Earliest boarding is 17:20, with dinner being served at about 18:00.
For children under 130cm in height, kindly request a complimentary ticket at the ticket counter, and please pay CNY100 for dinner after boarding.
5. Crystal Princess + Buffet Dinner
Address for ticket redemption and boarding: Pier 3, Shiliupu (Address: No. 99 Waimai Road, Shanghai) ;黄浦区外马路99号十六铺3区码头.
Document needed: QR code and your passport.
Time for Redemption: 17:00 -18:40.
Sailing: 19:00-21:00.
Earliest boarding is 17:00, with dinner being served at about 17:30.
For children under 130cm in height, kindly request a complimentary ticket at the ticket counter, and please pay CNY150 for dinner after boarding.
Notice for Cruise Time:
The schedule and cruise time listed on this page are for reference. Times might be slightly changed due to weather on the day or cruise routes adjustment. Visitors are subject to the times published at the site.
Cancellation and Change:
1. Free cancellation if sending emails 24 hours before the entry date. For all the cruises with buffet dinner, cancellation and change are not accepted within 24 hours.
2. After the ticket is issued, service fee is non-refundable.
3. Partial cancellation is not accepted, tickets in one order have to be cancelled together.
4. No change is accepted, if you would like to make change, please cancel and rebook.