Customer Reviews
- China Tour Reviews
- Small Group Reviews
- Train Booking Reviews
- High Speed Trains
- A Beginner's Guide
- Train Ticket Types
- International Tickets
- How to Buy Tickets
- How to Take Trains
- Baggage Allowance
- Railway Stations
- Facilities
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- Useful Chinese Phrases
- Railway Map
- China Railway
- Beijing - Shanghai
- Beijing - Xi'an
- Hong Kong - Guangzhou
- Hong Kong - Shenzhen
- Clients: Hh
- Country: Malaysia
Nov. 26, 2024
Easy booking. Foreign passports couldn’t be scanned via e-gates, needs manual check at separate lane. Overall seamless, but needs to check the gate and timing constantly. Gates only open 15 min before departure but good to queue up earlier.
- Clients: Keith
- Country: USA
Nov. 26, 2024
I've been using Travel China Guide for over ten years and couldn't be happier with their stellar customer service, ease of use, and quick response on communication. Thank you TCG!
- Clients: Arie Alders
- Country: Nederland
Nov. 25, 2024
Good service and they offered good alternatives for trains that were not available. very good
- Clients: Thomas
- Country: Schweiz
Nov. 20, 2024
Easy to book, easy to change tickets. Very helpful staff.
All trains on time and very clean.
Best way to travel in China.
- Clients: Donald Bell
- Country: USA
Nov. 19, 2024
Very ac CNN imitating, flexible and helpful.
- Clients: Mark Flintoff
- Country: Australia
Nov. 19, 2024
I was very impressed with the personal service I received in the Business class lounge at Guangzhou South Station, as a business class passenger, you get taken directly to your train carriage by a personal guide, you don't have to join the que and you don't even have to find your platform
- Clients: manitwo2
- Country: Deutschland
Nov. 17, 2024
Perfect booking process and perfect customer service !!!
- Clients: Julie
- Country: USA
Nov. 13, 2024
Easy to book, easy to change. Good customer service!
- Clients: Diego
- Country: Spain
Nov. 13, 2024
I had a great experience with the China Train service. The team was very resolutive and issued tickets on time, even suggesting alternative options when availability was an issue. The trains are punctual, and the railway stations are impressive, well-marked, and efficient. Just remember to always have your passport handy, as it is checked before boarding.
- Clients: ELIO
- Country: Italia
Nov. 12, 2024
Your booking Is very good simple